Security

Telmai is committed to safely handle and protect our customer's data. That is why our product is built with security as the central focal point.

Encryption

In Transit

All access to data and communication with Telmai is protected using industry-standard cryptographic protocols (TLS 1.2+). Any attempt to connect over an unencrypted channel (HTTP) is redirected to an encrypted channel (HTTPS).

At Rest

All customer data is encrypted at rest using Advanced Encryption Standard AES-256. Collected securely, all data is isolated temporarily in respective tenants via separated buckets, datasets and indexes.

Product Access

Customer Access

Single Sign on (SSO) access to communicate securely with Telmai and to manage workspace.

Visibility

Control who has visibility and access into your Telmai workspace

Multi-factor Authentication

MFA allows for secure cloud access to your Telmai workspace using additional authentication methods like phone and/or email.

Privacy

Telmai honors GDPR and CCPA as reflected in our Privacy Policy

Data Residency

Telmai honors data residency requirements, such as for data not to leave EU region

Data Privacy

Telmai respects your privacy and ownership of your data. Access to the data is restricted and audited

We strive to provide the best customer experience, and security and privacy are at the core of the service we provide. If you have any questions regarding security, please email us at security@telm.ai