Security
Telmai is committed to safely handle and protect our customer's data. That is why our product is built with security as the central focal point.

Encryption
In Transit
All access to data and communication with Telmai is protected using industry-standard cryptographic protocols (TLS 1.2+). Any attempt to connect over an unencrypted channel (HTTP) is redirected to an encrypted channel (HTTPS).

At Rest
All customer data is encrypted at rest using Advanced Encryption Standard AES-256. Collected securely, all data is isolated temporarily in respective tenants via separated buckets, datasets and indexes.

Product Access
Customer Access
Single Sign on (SSO) access to communicate securely with Telmai and to manage workspace.
Visibility
Control who has visibility and access into your Telmai workspace
Multi-factor Authentication
MFA allows for secure cloud access to your Telmai workspace using additional authentication methods like phone and/or email.
Privacy

Privacy Policy
Telmai honors GDPR and CCPA as reflected in our Privacy Policy

Data Residency
Telmai honors data residency requirements, such as for data not to leave EU region

Privacy Policy
Telmai respects your privacy and ownership of your data. Access to the data is restricted and audited
We strive to provide the best customer experience, and security and privacy are at the core of the service we provide. If you have any questions regarding security, please email us at security@telm.ai